Friday, June 29, 2007

R u thinking for buy hosting plan please read this before Buy

Hi Guys check this and see how hosting company cheats.....................

I am buy a hosting from An Hosting they give me offer :

  • 250,000 MB disk space BIGGER!
  • 2,500,000 MB bandwidth BIGGER!
  • Host 20 Domains on 1 Account
  • Free Domain for Life!
  • 30 day money back guarantee
  • PHP, Perl, Python, GCC, Ruby on Rails (RoR)
  • PHP 4.x or PHP 5.x Supported
  • Unlimited MySQL DBs WOW!
  • Frontpage Extentions
  • Free Website Builder
  • 24/7 phone/e-mail support
I am place the hosting order with choosing the new domain www.24x7affiliate.com. After one day i receive the receipt with my hosting detail :

To:*****@yahoo.com
Subject: Welcome to ANHosting!
Date: Thu, 28 Jun 2007 11:55:19 -0500
From:admin@midphase.com Add to Address BookAdd to Address Book
Hello and Welcome to ANHosting!

Thank you very much for your order. By receiving this, your account is
now active, and has been verified. We also thank you for your patience
in the verification process.

This email contains your login for MPCustomer, which is our client
billing and support system. You will have another email sent to you
immediately that has your login information for ANHosting Control Center,
which is used to manage your website.

Please use the following methods of contact for *any* questions that
you may have!

Technical Support
Ticketing System: Our ticketing system is located at:
https://secure.mpcustomer.com
*https://secure.mpcustomer.com is used for billing and support, and it
has its own username and password. Please note your username and
password to MPCustomer are as follows:

**Your MPCustomer username is: ******
**Your MPCustomer password is: ******

*Important - Before proceeding, please login to MPCustomer, and click
the "Notification" link located on the bottom left. We urge customers to
do this, so that we can properly notify customers for scheduled
maintenance.

Phone Support: You can reach our telephone support by dialing
1-866-MIDPHASE intl: 1-312-753-5650 at Extension 3

Billing Department
Ticketing System: Our billing department can be reached by logging in
at https://secure.mpcustomer.com with the above information.
Reach billing by phone: 1-866-MIDPHASE intl: 1-312-753-5650 at
Extension 2

Thank you again for selecting ANHosting as your web hosting provider.

midPhase Services, Inc
223 W. Jackson Street Suite 1014
Chicago, IL


And After 1 minute i receive my hosting control pannel detail :
To:*****@yahoo.com
Subject: Welcome to ANHosting
Date: Thu, 28 Jun 2007 11:56:31 -0500
From:support@midphase.com Add to Address BookAdd to Address Book
Greetings Anupam:

This is your ANHosting Welcome Email, and I would like to take this
opportunity to personally thank you for signing up with us, introduce you
to our company, provide your login credentials, and tell you a bit
about some of the features we have in place to make your hosting experience
with us an enjoyable one.

From the ground up, Dan Ushman and I created this company in 2003. As
you know, creating a business is never an easy challenge, and ours was
no exception. From our dorm rooms, and with a $2,000 investment on
credit cards (thank you Capital One!), ANHosting was launched. Dan and I
handled everything- the advertising, phone support, dealing with vendors
and on and on.

To this day, now with over 50,000 customers supported from two offices
and two datacenters, our core focus is to still provide that same level
of personalized, customer-centric support that helped us grow to where
we are today. With the additional resources and investments into our
support, datacenters, servers, and proprietary tools, I can confidently
say that we provide an even great value today than ever before.

Moving on, I'll provide you with your login information, so you can get
going!


** Your ANHosting Control Center Information:
It's important to note that that I'll be giving you two logins. One
will be to access your billing & support center, and one to access your
control panel, The ANHosting Control Center, which is where you edit your
website details. This is where you can manage your website, email
settings, install scripts, and so forth.

URL for MCC: http:// 216.104.43.10/cpanel/ or
http://24x7affiliate.com/cpanel/
USERNAME: *******
PASSWORD: *******
___________
** Your Billing & Support Login Information:
By logging in with the below credentials, you'll have access to our
24/7 ticket system. We do our best to keep response times under 30
minutes, so you'll be sure to get a quick reply to any questions that you may
have.

URL: https://secure.mpcustomer.com
USERNAME: *******
PASSWORD: *******
___________
** For those Transferring a Domain and/or Website
If you already own your domain name, it's imperative that you change
your nameservers (DNS Information) with your current registrar. If you
would like for us to handle this, please visit
http://ANHosting.com/billing/update/domainHelp.shtml
PRIMARY NAMESERVER: dns1.ANHosting.com
SECONDARY NAMESERVERS: dns2.ANHosting.com

If you already own a domain name, and you would like ANHosting to take
over the registration, you should have already selected Please transfer
this domain for me on the order form. If you did not, please contact
our support department immediately. If you have, than we will initiate
this transfer request automatically, but please make sure that you have
done the following:

1. You have set your domain name with your registrar to . If your
domain name is set to , ANHosting will not be able to transfer it.
2. The email address on file with your domain registrar is up-to-date.
If you are unsure of this, simply visit http://www.betterwhois.com,
type in your domain name, and see if the WHOIS registry matches your
current information.
3. As mentioned, ANHosting will automatically dispatch an email to the
email address on file with your domain registrar. It will be in the
form of ANHosting is attempting to transfer 24x7affiliate.com . You must
accept this email for your domain to be transferred.

___________
* Self-Help
Below are common tutorials that we have put together.
FrontPage 2002 Tutorial: http://tut.ANHosting.com/Frontpage2002ss.pdf
FrontPage 2003 Tutorial: http://tut.ANHosting.com/Frontpage2003ss.pdf
Dreamweaver MX Tutorial: http://tut.ANHosting.com/DWMX6SS.pdf
Dreamweaver MX 2004 Tutorial: http://tut.ANHosting.com/DWMX2004ss.pdf
Microsoft Outlook Setup: http://tut.ANHosting.com/Outlooksetup.pdf
Adding Additional Domains: http://tut.ANHosting.com/addondomain.pdf
CuteFTP: http://tut.ANHosting.com/Cuteftpss.pdf

* 24/7 Phone Support
As you know, we maintain 24/7 phone support as well as 24/7 ticket
support. We do a good job at keeping hold times down to a bare minimum, but
we do occasionally get backed up in the event of a large outage.
Overall though, phone support is a great option for smaller issues. Our
number for your reference is listed throughout our site. Our number is
1-866-643-7427

* Live Chat
We do staff for live chat 24 hours a day, but it's not quite as
consistent as we like. There are times, where phones or tickets take priority,
but we're doing our best to ensure that live chat is as available as
our ticket and phone support, so keep an eye out for this. To access
live chat, simply visit our site, and click the live chat button in the
corner of the site.
___________


I would also like to introduce you to our Customer Service Manager,
Elise Maclin. Elise is available 9AM-5PM CST, and is always ready to help
with any problems or concerns that you may have. Elise can be reached
at emaclin@ANHosting.com & 312-386-1640 x:230.

In starting my business, I quickly found that selecting reliable
partners would be a major component to our success, and that's why we take
having your business, and hosting your website as serious as we do. We
realize how powerful and necessary the Internet is to a business, and we
hope that we're able to remove the obstacles for you in having a
website.

We've teamed up with Yahoo to provide an exclusive marketing credit to
ANHosting customers, which we are happy to extend to you. Yahoo is
giving $50 to their Yahoo Search Marketing, which is actually a place that
we advertise. It's a great way to get targeted, localized traffic toy
our website. They require 5 bucks to be deposited, and they'll give you
a $50 credit. Just head over to http://yahoo.ANHosting.com

Feel free to contact me any time at zboca@ANHosting.com, and thanks
again for signing up.


Sincerely,
Zak Boca
ANHosting Services, Inc
Co-Founder & Vice President

I am happy to see my control pannel but when i try to open my domain i am surprising
that domain already register with Godaddy.
I am surprising how this possible this is the
big fault in the ANHOSTING.COM purchasing system.
Domain already book but Anhosting
people Add my order and billed to my credit card.


To:*****@yahoo.com
Subject: AnHosting.com Invoice Notice
Date: Thu, 28 Jun 2007 11:56:32 -0500
From:"AnHosting.com Billing Department" Add to Address BookAdd to Address Book
Invoice Reminders
----------------------------------------------------------------------

Dear Anupam **** (Client ID - ******)

This e-mail is to let you know that you currently have an invoice due with midPhase Services, Inc. for your web hosting account or a related service. Below is the invoice information. A full Html version of your current invoice is provided at the bottom of this email for easy reference.
----------------------------------------------------------------------

Please note that our billing department is available at the following points of contact.
Billing department hours: 9AM to 5PM Monday to Friday Central Time
Local telephone: 1-312-753-5650 and press option 2
Toll free number: 1-866-MIDPHASE or 1-866-643-7427 and press option 2
E-mail contact: billing@midphase.com
Physical address: 223 West Jackson Blvd. #1014, Chicago, IL 60606
----------------------------------------------------------------------

Invoice details:
Invoice Number: ******-******
Issue Date: 06/28/2007
Current Total: US$ 0

*This may be a statement of your account, these are sent out every month and still say “Invoice Reminders ‘ in the message. If the balance is 0.00 you have no unpaid invoices at this time. This invoice may have already been paid.
----------------------------------------------------------------------

To pay or view invoices and services:
Login username: ******
Login password: [hidden]
To Pay invoice online or request a password reminder: https://secure.mpcustomer.com/
To Pay by Payal: Pay via PayPal
----------------------------------------------------------------------

Additional Information for the billing center at https://secure.mpcustomer.com/
Updating credit card information - Client Profile-> view billing info ->click edit
To Pay with Paypal - Click View Invoices->Paypal
To Pay invoices - click View Invoices->Pay
If there is no credit card on file, you will get a message stating “You do not currently have a credit card stored in the system. Click here to enter your credit card info.”
To update Contact or phone number - Click Client Profile-> Click 'Edit' in the Address & Contact Information section.
To View Any Invoice - Click Billing and services-> Click view invoices ->select ‘view all invoices’ from the dropdown menu on the right hand side.
----------------------------------------------------------------------

Web Design Offer
midPhase is proud to offer a 5 pages, in 5 days for $555 web design offer. This is not a template service, it is one-on-one work with one of the same designers that made midPhase.com and all of our other sites. This is open to midPhase customers only, by popular demand. For more details please visit:
http://www.midphase.com/html_files/web_design.php
----------------------------------------------------------------------

Remit to:
midPhase Services, Inc.
ATTN: Accounts & Billing
223 W. Jackson Blvd #1014
Chicago, IL 60606

Invoice Date: 06/28/2007
Invoice Due Date: 06/28/2007
Invoice Number: ******-******

Customer:
Attn: ************
****************
****************
India




Current Charges: Current Charges
83.40
Taxes
0.00
Account Credits
(20.85)

Amount Charged To Credit Card
(62.55)



Total Current Charges
0.00




Account Balance as of 06/28/2007
0.00

The client's credit card was successfully charged 62.55.

Invoice Items
Current Charges:
ID# Service Items Date Range Unit Price Quantity Discount
Total Due

****** 24x7affiliate.com (m695) 06/28/2007-06/28/2008 83.4 1.00 0%
83.40
Current Charges:

83.40

Taxes:
ID# Tax Description
Total Due
Taxes:
0.00

Account Credits:
ID# Credit Description Note Total Credit

13319 Special Offer Discount

(20.85)
Account Credits:
(20.85)

Total Current Charges:

0.00


Aging Invoice Balance
Current 1-30 Days 30-60 Days 60-90 Days 90-120 Days 120+ Days
0.00 0.00 0.00 0.00 0.00 0.00


After This i am sending the cancellation request and i receive this mail :

To:"Anupam" <****@yahoo.com>
Subject: Re: [#21920548] [cancellation request] Client ****** - Billing and Sales
Date: Fri, 29 Jun 2007 11:05:50 -0500
From:Cancellations@midPhase.com Add to Address BookAdd to Address Book
Your MidPhase account has been cancelled. You will receive a full refund minus $21.95 domain registration fee, as stated in our terms and services agreement. You can review these terms here: http://midphase.com/html_files/terms_of_service.php Refunds are processed back to the account in 5-7 business days. If you still want to use your domain you can respond to this email asking for "Enom login details" for your domain. This will allow you to update the DNS and contact information so that you can transfer your domain name to a new registrar, before it renews. Your domain will not be renewed by us on its renew date. Please let me know if you need any help. Please let us know if you have any other questions. Jessica Goforth MidPhase Billing Dept.

And last this is big surprise they minus $21.95 for domain name. This is the big
cheating by ANhosting. They waste my time and money and also i lost my domain
name which i choose.

They take $21.95 for domain which is only of $7. This is hidden charges behind the
30 day money back gurantee.

Please be careful before buying Anhosting Hosting package.